January 2020 began with excitement and anticipation for new challenges ahead but no one could have foreseen that by mid-March, all our priorities had completely changed.

But once the health and well-being of our team was established following the Covid-19 outbreak, our focus turned to ensuring our business was resilient for the challenges ahead.

We quickly refocused our strategy around three pillars –

• Taking care of our staff.
• Taking care of our customers.
• Taking care of our business.

We have worked quickly to create a safe working environment for our employees.  And through determined effort and perseverance, we managed to keep the business open throughout the pandemic and so helped our customers stay open.  This has manifested in a stronger collaboration and partnership working with our staff and our customers so thank you!

We take pride in the fact that we played a part in producing work directly focused on the battle against Covid-19.  We also used this period to reorganise our company and invest in new technology which will help to maintain our competitiveness in the years to come.

We are excellently placed for the expected return to a “closer to normal” trading, which we are hopeful will emerge with a vaccination rollout from early 2021 onwards.

Covid-19 has taught us all a valuable lesson: The greatest wealth is health.

In prioritising that approach, we have been so pleased with the collaboration demonstrated by our staff and our customers during these unprecedented times.

I would like to thank you all for your patience, loyalty and your business in 2020.

I wish you and your families a healthy, prosperous and peaceful 2021.

Merry Christmas and a Happy New Year.

Stay safe,

Jonathan Sharpe